Theme parks such as Heide Park Resort in Soltau are popular in Germany. In 2018 there were over four million people in the German-speaking population (aged fourteen and over) who visited theme parks around twice a year. Payment was mostly made in cash at the numerous cash touchpoints, which quickly made cash processing in the back office, time-consuming and costly.

For theme park operators, the optimal configuration of cash handling processes was therefore enormously important. Heide Park Resort (part of the UK-based Merlin Entertainments Group) wanted to significantly improve its cash handling process. It was decided the existing cash recycling systems would be replaced with new, more powerful, and reliable cash handling solutions.

Heide Park Resort selected CASHINFINITY™ and Mach™ 9e WAVE™, Glory’s modern  cash management solutions to address this challenge.