THIS EUROZONE CITY-CENTRE CASH OPERATION WAS OPERATING AT NEAR-CAPACITY AND WAS TURNING AWAY ADDITIONAL BUSINESS AS A RESULT.
This Eurozone city-centre cash operation was operating at near-capacity and was turning away additional business as a result.
The cash centre carries out daily processes common to cash operations the world over; using banknote sorters to identify, authenticate, count and collate banknotes into batches of the same denomination. They use the same machines to determine those notes that are fit for recirculation and those that are classed as unfit to be returned to the central bank for destruction.
Banknote sorters count into batches and sort for fitness so that notes can be bundled and banded with paper bands for handling convenience. This cash centre was not unusual in that the banding of notes was a manual process.
The cash centre faced a number of challenges and realised that change was necessary. Demands were increasing as new retail customers drove an increase in volumes. Its existing sorters were unproductive, often breaking down as a result of note jams.
Working together, Glory and the cash centre designed a new solution to accommodate this increased workload and support the growth that the operation anticipated in the years ahead.
