CUSTOMER SERVICE - SUCCESSFUL HOME-IMPROVEMENT SHOPPING EXPERIENCE, OFFERING AN OPTIMAL CHECKOUT EXPERIENCE IS A CHALLENGE FOR MANY DIY RETAILERS.

Leroy Merlin, one of the world’s largest home-improvement retailers, wanted to focus more intensively on its core business again and therefore relies on a customised self-checkout solution from ACRELEC in the checkout area.

ACRELEC explored many potential technologies through a robust iterative process before settling on the right SCO that would be ideal for Leroy Merlin’s business. The final solution was lab-tested in a pilot store to ensure all functionality would achieve Leroy Merlin’s objectives.

Sitting with the ACRELEC solution is the GLORY CI-10 compact cash recycling solution that removes the need for staff to handle cash at the point of sale. When integrated into your existing POS system the CI-10 securely automates cash handling at payment positions minimising the risk of errors and shrinkage while enhancing staff productivity and customer service.

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