Postes à pourvoir

Für die Installation, Wartung und Reparatur unserer Systeme und Lösungen bei unseren Kunden im Banken- und Retail-Umfeld suchen wir einen qualifizierten Außendienst-Mitarbeiter (m/w/d) für den Raum München .

Propósito del Puesto El Supervisor de Servicios de Campo es responsable de supervisar la operación técnica en su región asignada , asegurando la correcta ejecución de los servicios de mantenimiento correctivo y preventivo, el cumplimiento de los SLA contractuales y la eficiencia operativa del equipo de técnicos de campo. El puesto requiere conocimiento completo de la región bajo su responsabilidad, incluyendo la base instalada de equipos, volumen de incidencias, desempeño técnico del equipo, cumplimiento de mantenimiento preventivo y análisis de causas de fallas. El Supervisor de Servicios de Campo supervisa directamente a los técnicos de servicio , asegurando disciplina operativa, cumplimiento de estándares técnicos, acompañamiento técnico en campo y altos niveles de satisfacción del cliente. La posición requiere presencia frecuente en campo para supervisión directa del trabajo técnico , incluyendo acompañamiento a técnicos durante intervenciones críticas, auditorías técnicas y verificación de calidad de servicio. Objetivos principales: · Asegurar el cumplimiento de los SLA contractuales en su región. · Supervisar la correcta ejecución de servicios correctivos y preventivos. · Supervisar y acompañar al equipo de técnicos de campo. · Monitorear indicadores operativos y asegurar mejora continua del desempeño técnico. · Asegurar la calidad técnica de las intervenciones en campo. · Promover disciplina operativa, responsabilidad y orientación al cliente. · Identificar oportunidades de mejora en procesos operativos y desempeño técnico.

Glory Global, empresa líder en Soluciones Tecnológicas de Cash Management, busca tu talento: Soporte técnico- Primer nivel: Recepción, clasificación y registro de tickets correctivos, brindando atención inicial para resolver incidencias de forma remota, cumplir SLA y evitar envíos innecesarios a campo

ROLE PURPOSE As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to: Directly manage all aspects of customer service and care with our clients Independently troubleshoot and repair a variety of high-speed cash-handling equipment Track and manage parts/tools Stay abreast of changes in technical and functional elements of GLORY equipment GLORY OFFERS: 401k plan with company nonelective contribution and employer match Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement PAY RANGE: $20 - $27 an hour Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. WORK SCHEDULE: Days: Monday – Friday Time: 6am – 3pm

ROLE PURPOSE As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to: Directly manage all aspects of customer service and care with our clients Independently troubleshoot and repair a variety of high-speed cash-handling equipment Track and manage parts/tools Stay abreast of changes in technical and functional elements of GLORY equipment GLORY OFFERS: 401k plan with company nonelective contribution and employer match Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement PAY RANGE: $20 - $27 an hour Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

ROLE TITLE: Sales Manager, Vietnam FUNCTION: Sales REGION: Asia Pacific REPORTING: Channel Sales Manager LOCATION: Vietnam

ROLE PURPOSE As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to: Directly manage all aspects of customer service and care with our clients Independently troubleshoot and repair a variety of high-speed cash-handling equipment Track and manage parts/tools Stay abreast of changes in technical and functional elements of GLORY equipment GLORY OFFERS: 401k plan with company nonelective contribution and employer match Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement PAY RANGE: $20 - $27 an hour Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

Company Overview As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business. Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business Role Purpose The Account Manager requires to sell a full range of Glory Global Solutions products and solutions including TCRs, TCDs, Quick Change, DTP, Tellerinfnity and connectivity software solutions to finance industry following Glory Global Solutions selling approach. In addition to core selling responsibilities, position will be required to support all timely corresponding sales administrative responsibilities (updating CRM, reports, call plans, collecting receivables on time, etc.) for this position

ROLE PURPOSE As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to: Directly manage all aspects of customer service and care with our clients Independently troubleshoot and repair a variety of high-speed cash-handling equipment Track and manage parts/tools Stay abreast of changes in technical and functional elements of GLORY equipment GLORY OFFERS: 401k plan with company nonelective contribution and employer match Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement PAY RANGE: $25 - $32 an hour Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. WORK SCHEDULE: Days: Monday – Friday Time: 8am - 5pm or 9am - 6pm

ROLE PURPOSE: As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to: Directly manage all aspects of customer service and care with our clients Independently troubleshoot and repair a variety of high-speed cash-handling equipment Track and manage parts/tools Stay abreast of changes in technical and functional elements of GLORY equipment GLORY OFFERS: 401k plan with company nonelective contribution and employer match Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement PAY RANGE: $20 - $27 an hour Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.