First Tennessee Bank Video Case Study
Glory Boosts Branch Efficiency with a 5% Performance Lift and 8.7% YoY Sales Growth for First Horizon Bank
Improving efficiency, reducing processing times and creating better customer engagement.
First Tennessee Bank is migrating over a million transactions, from a customer standpoint, over to desk-side with the help of Glory.
With Glory’s RBG-100 cash recyclers, First Horizon Bank achieved a 5% branch performance improvement within the first six months and an 8.7% year-over-year sales increase. Across 100 branches equipped with Glory technology, the streamlined processes reduced deposit and withdrawal times, improved staff efficiency, and created opportunities for more personalized customer interactions. Serving 390,000 customers, the bank also expanded its range of services while enhancing security and reducing idle cash.
First Tennessee Bank Video Case Study
We're migrating every million transactions from a consumer standpoint over to design. That's a million opportunities that we have not had annually.
-Tammy LoCascio
Senior Vice President, Director of Retail Banking, First Tennessee Bank
