CUSTOMER EXPERIENCE AND SELF-CHECKOUTS

Customer Experience is on the priority list of every retail brand. Why? Because CX can now be quantified. It has been measured by many retailers - in terms of the impact on sales and on business costs. In this final webinar of our self-checkout rediscovery series we investigate the role self-checkouts have to play in the in-store Customer Experience.

Your self-checkout solutions can be an opportunity to delight, or disappoint your customers. Webinar content looks at:

• Data and research on CX and SCOs
• Customer examples presented by Bruno Bellaiche, Glory Global Retail Head and Eric Thea, Acrelec Head of SCO Projects
• Audience questions for the panel

Glory and Acrelec are two leading market players in this technology field. They come together in this webinar to offer their insights based on the projects and customers they have worked with over the last few years.

Customer experience is on the priority list of every retail brand because CX can now be quantified.