Enabling continuous monitoring and remote device management services
WHY REMOTELY MONITOR AND MANAGE A CASH HANDLING DEVICE?
Glory’s UBIQULARTM Bridge is a remote monitoring and management solution, designed to provide a simple yet comprehensive way of managing connected and supported Glory devices across your enterprise.
UBIQULAR Bridge offers an immediate view of the operational status of each connected machine and the cash inventory held within the device by value and denomination. Should a device require technical support, UBIQULAR Bridge provides an alert to Glory’s helpdesk, as an issue occurs, meaning no time is lost in communication of the error between staff and the Glory helpdesk; in addition, the help-desk will have access to accurate and detailed information on which to base the resolution of the problem.
- Increasing the availability of the cash automation devices, will improve staff satisfaction and make their role easier.
- Remote monitoring of cash automation devices allows the operator to focus on their customers’ needs.
- Remote updates of cash automation devices improves operational efficiency.
- Devices kept in an optimal operational state help to improve customer experience