Convenience store saves 1.5 hours per day on manual cash handling 

CONVENIENCE STORE SAVES 1.5 HOURS PER DAY ON MANUAL CASH HANDLING

J&J Matthews is an independently owned group of four convenience stores, operating under the Premier banner and based in Nottinghamshire, UK.

Challenge

J&J Matthews wanted to reduce the time staff spent manually counting and reconciling cash while improving security across its stores. The business was looking for a more efficient way to manage cash transactions, minimise the risk of errors and losses, and allow employees to focus more on serving customers.

Solution 

J&J Matthews implemented GLORY's CI-10X cash recycling solution integrated with IT Retail Systems EPOS software. By automating cash handling directly at the point of sale, the solution streamlines cash management, improves accuracy, and provides a more secure cash process for both staff and customers.

Results

1.5 Hours Saved Every Day

The implementation delivered immediate operational benefits, reducing the time spent on manual cash handling by 1.5 hours per day.

Improved Efficiency

Cash handling processes became faster, simpler and more accurate, helping to streamline daily store operations.

More Time for Customers

With less time spent on cash administration, employees were able to dedicate more attention to customer service.