Remote device management and updates
Traditionally, upgrades and updates to cash automation devices, such as new currency pattern-sets or firmware, are performed by a service technician onsite. This requires devices to be removed from service during business hours, resulting in reduced counter service and often deployment of additional security measures. The process may disrupt the user experience and create frustration or place additional demands on your organisation's staff.
Enabling continuous remote device monitoring and updates
By monitoring the performance of cash automation devices, Glory can manage your fleet proactively and efficiently; thereby increasing operational availability. UBIQULAR Bridge provides supplementary near real-time data, you benefit from quicker issue resolution, proactive support, and critical health checks leading to higher operational availability of your devices.
An intuitive user experience*
The user interface offers an intuitive experience, allowing even first-time users to navigate the system with ease. Designed for helpdesk staff to offer proactive support and faster issue resolution. With user guidance in the form of images and video for device usage, UBIQULAR Bridge provides staff the ability to perform interventions to resolve issues quickly and not call out a service engineer unless necessary.
*UBIQULAR Bridge User licence customers only
Fast response and proactive maintenance
Enhanced error handling and near real-time monitoring enable support teams to act quickly. If an issue occurs, an alert is sent to helpdesk eliminating delays in communication and ensuring your devices stay fully operational.
Stable operations in an unrestricted environment
The system provides reliable and quick issue identification, ensuring stable operations in an unrestricted environment. Based on a Glory-developed platform, UBIQULAR Bridge is designed, built and maintained by Glory's experienced developers using the latest technologies.
Strong protection and a reliable experience
Glory understands that the confidentiality, integrity and availability of your information is vital to business operations. UBIQULAR Bridge uses the latest technologies and data encryption measures, to provide strong security and a reliable user experience.
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GREATER INSIGHT AND ACTIONABLE INTELLIGENCE WITH UBIQULAR™
UBIQULAR™ Digital Services, from Glory, provide greater insight and actionable intelligence around the cash being processed in your business. Drive more value from your cash automation investment and realize further efficiencies in your operation to allow you to focus on your core business with confidence.
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