Why should I consider a CASHINFINITY solution from Glory?

Manual cash management is slow, costly and error prone. CASHINFINITY will greatly reduce cash losses at point of sale, by automatically rejecting invalid cash and by always dispensing exactly the right amount of change. Human error disappears and each transaction is as fast and efficient as possible. 

 

CASHINFINITY reduces the cost, time and effort needed to process cash from collection at the point-of-sale to the back-office. Use of secure cassettes means cash can be transported quickly and losses at this stage are eliminated. Instead of spending valuable customer service time each day at the checkout collecting, counting and moving cash, with CASHINFINTY the process is fast, efficient and secure. 

 

CASHINFINITY solutions store cash in the back-office within a safe that is certified to recognised industry-standards. The system prepares banknotes for pickup by the CIT provider, enabling a retailer to design and manage this process in a way that is exactly right for their needs. CASHINFINITY can reduce CIT costs, partly by cutting out the need for additional trips to deliver change and partly because the proven security of CASHINFINITY back-office safes make it unnecessary to deliver cash to the bank every day. 

What retail challenges cash CASHINFINITY solve?

• Competing with online retailers - to keep brick and mortar stores relevant to existing customers, and to attract new ones, it is essential to adapt the store experience to align with today’s customer expectations. That means using technology to help match some of the convenience, speed and privacy of online shopping.
• How to stand out and be unique - but it also means retail stores playing to their strengths – giving that experience that online can’t fulfil. Automation allows staff to be available to offer advice, fetch items, keep the store in order, and generally offer that “human touch”.
• Providing a seamless in-store experience - in today's competitive retail landscape, creating standout in-store experiences isn't about gimmicks or grand gestures; it's about consistently delivering the basics exceptionally well. A great in-store experience from the shopper’s perspective means to be greeted by friendly staff, navigate a clean and logical store layout, easily find the products they want, pay quickly, and feel their time was respected. In-store journeys must therefore be designed with flexible touchpoints that cater to multiple expectations, from quick in-and-out missions to slower, relationship-based interactions.
• Short of experienced staff - retail is under increasing competition for staff, and wages are also rising. All of this is adding pressure on retail businesses as they attempt to find, hire, train and retain enough staff to run their stores effectively. Automating parts of the customer journey frees your staff up attend to customer questions and maintain the store environment to a high standard
• Transforming your business to be more efficient - mismanaged cash in your business can be a serious drain on efficiency. With a CASHINFINITY cash management system in place, improvements in store performance will be seen across multiple areas. Cash handling tasks affects efficiency by keeping staff occupied with low value tasks. By automating the cash chain in-store, labour hours can be redeployed to higher value work, like assisting customers on their journey towards a sale.

What are the main benefits of CASHINFINITY?

By removing the need for staff to handle cash or engage in time-consuming counting activities at the start or end of their shifts, CASHINFINITY helps minimise stress and unproductive work. Employees are freed from the burden of cash-related tasks and can instead focus on providing attentive service and engaging more deeply with customers. This not only reassures staff during transactions but also creates a calmer, more customer-centric environment in the store.

 

By enabling customers to shop with confidence in a secure environment, retailers can ensure that the checkout process leaves a positive final impression of their brand. A faster payment system allows shoppers to complete their purchases and exit the store swiftly, while eliminating errors in giving change enhances trust and satisfaction. Additionally, offering customers the continued option to pay with cash accommodates diverse preferences and reinforces the store’s commitment to convenience and flexibility.

 

By implementing CASHINFINITY, retailers can achieve significant improvements in efficiency and security, directly impacting their bottom-line profitability. The system streamlines operations by enabling swift queue management, reducing the time needed for training and onboarding new employees at the checkout, and eliminating errors or discrepancies during cash counting and reconciliation. Enhanced in-store security is another core benefit, as CASHINFINITY helps to eliminate counterfeit notes—a factor that further supports profitability. Together, these advantages create a more reliable and profitable retail environment, empowering staff to focus on delivering exceptional customer service.

 

What cost savings can I expect with CASHINFINITY in my store?

Speed and efficiency across the retail cash chain leads to cost savings and elimination of losses. Retailers can potentially gain greater benefits still, as banks and CITs extend the availability of provisional or same day credit - taking the secure transaction data from the CASHINFINITY system to credit the retailer account before cash is received.

 

Tests in the market, across multiple countries and retail segments, suggest that investment in CASHINFINITY solutions is likely to deliver a return on investment within two years – often much sooner. Savings in personnel costs, reduced or eliminated losses and reductions in CIT requirements feed into greater store profitability.

 

How would a CASHINFINITY solution impact my customers?

When customers come into a store, this is unique opportunity to engage with them more closely and build relationships that are richer and more profitable. With automation and advanced operational efficiency with CASHINFINITY, staff in store can be free to deliver a superior service. 

 

They will no longer even need to handle cash and give back change. Staff can connect with customers, give them expert advice, understand their needs in greater depth and make sure that every bit of value is discussed, explored and secured. CASHINFINITY helps make sure that each time staff interact with your customers, they will be free to make a real and positive difference. Every retailer needs to make their stores stand out, look, feel and be different from the rest. CASHINFINITY frees you to do what you do best. 

 

What solutions are part of the CASHINFINITY series?

Front-office – compact cash recyclers that enable automated cash payments at the point-of-sale, with seamless integration to a POS system.

• CI-5 desktop point-of-sale cash recycler
• CI-10X compact point-of-sale cash recycler
• CI-50B/CI-10CX large capacity front-office cash recycler

Back-office - automated back-office cash recycling technology that dramatically accelerates all cash reconciliation tasks.

• CI-10X compact back-office cash recycler
• CI-50B/CI-10CX compact back-office cash recycler
• CI-50B/CI-100CX for medium-to-high volume cash locations
• CI-100X large capacity back-office cash recycler
• CI-100X with coin extension unit - banknote and additional coin capacity back-office recycler
• CI-300X - high volume back-office cash recycler
• CI-300X with coin extension unit - banknote and additional coin capacity back-office recycler

Software
Centralised cash management software optimises cash handling activities throughout the store. In addition, plug-and-play terminal applications for the point-of-sale, provide immediate control of CASHINFINITY devices

• CI-SERVERX retail cash management software
• CI-Regi terminal application for CASHINFINITY™ front-office devices
• CI-ACTIVATE™ plug and play POS connector

What are the typical use cases?

Retailers around the world trust Glory solutions and expertise to transform the in-store processes across their estate - improving staff productivity, reducing shrinkage enabling a greater focus on the customer experience.

CASHINFINITY can be used in various retail settings, from small convenience stores to large supermarkets. Glory also works extensively with customers in the leisure and entertainment sector, as well as pharmacies, butchers, fast food chains, fuel providers, gaming and casinos and hospitality. 

 

We have helped retailers in all segments to deliver world-class customer experiences – the bedrock of any successful business – by giving their staff more time to spend with customers and maintain the store environment. 

 

With an extensive portfolio of solutions in the series, there’s a CASHINFINITY solution for every type, size and format of retail environment.