Empowering Financial Teams with Unmatched Control and Visibility

Introduction

At the forefront of retail innovation, the Roots store in Kwa‑Guqa, eMalahleni, South Africa has taken bold steps to redefine what’s possible in a fast‑paced retail environment. To overcome the daily challenges of managing cash in a busy store, the team has adopted a fully modernised automated cash‑management solution—streamlining the process from the point of sale right through to the moment funds appear in the bank account. While more than 30 Roots stores across South Africa already use Glory cash devices at the till point, the Kwa‑Guqa location has moved even further ahead by automating the entire in‑store cash journey. This pioneering approach is setting a benchmark for others to follow, showing how forward‑thinking technology can drive greater efficiency, stronger security, improved customer satisfaction, and meaningful business growth. In this article, we explore the benefits of these advancements from a finance team’s.

Enhanced Financial Control and Audit Trail

Traditional cash handling methods—manual counting, reconciliation, and shift handovers—are not only time-consuming but also introduce significant risk of error and internal loss. By implementing Glory’s automated cash management solution, Roots has eliminated manual float handling at the point of sale. Every cash transaction is now digitally recorded, creating a robust, tamper-proof audit trail that finance teams can rely on for accurate reconciliation and compliance reporting.

Real-Time Visibility and Reporting

The integration of Glory devices across cashier lanes and the back office provides finance professionals with real-time visibility of cash positions throughout the store. Automated reconciliation ensures that discrepancies are immediately flagged, and the system’s reporting tools enable instant access to transaction histories, cash balances, and deposit statuses. This level of transparency streamlines month-end closing, supports internal audits, and simplifies regulatory compliance.

Strengthened Security and Risk Mitigation

For finance teams, the security of cash assets is paramount. The Roots store’s automated solution minimises human contact with cash, reducing opportunities for theft and error. Secure cassettes transport cash from tills to the back office, and the system’s counterfeit detection capabilities further safeguard against losses. By closing the loop on cash handling, the store has reduced its liability exposure and can demonstrate strong internal controls to auditors and insurers.

Seamless Integration with Banking Partners

Glory’s back-office solution is integrated directly with the store’s banking partner, enabling instant credit of deposits and reducing the risk of in-transit losses. Automated preparation of floats and deposits not only saves time but also ensures that all cash movements are fully documented and traceable—key requirements for financial governance and audit readiness.

Testimonial: Finance Perspective

Elsie Barrat, Finance & Admin Manager at Roots Butchery, sums up the impact: ‘I always say there's a lot of human errors and the Glory system takes that away completely. It's a bank and a safe and it's a cash machine, so it's all in one. This technology helps a lot. Glory helps a lot.’

Conclusion

For financial teams in retail, the Roots store’s experience demonstrates how cash automation can deliver:

- Unparalleled control and auditability over every cash transaction
- Real-time visibility for proactive financial management
- Reduced risk through secure, automated processes
- Streamlined compliance with internal and external audit requirements

By embracing Glory’s CashInfinity solutions, Roots has transformed cash handling from a source of risk and inefficiency into a model of financial best practice—empowering finance teams to focus on strategic value rather than manual oversight.

Contact our Country Account Manager for South Africa, Rowley Smith for more information on Glory retail solutions: rowley.smith@uk.glory-global.com