Some Things Never Change

The recent World Cash Report from G4S demonstrates that wherever you are based, accepting cash payments is an essential part of doing business. In Europe, for example, nearly 80 percent of all point of sale transactions involve the use of cash. You can't ignore it. Even in a 'less cash society' the number of cash transactions remains massive and that situation will not change in the foreseeable future. By all means accept new types of payments, but don't for a moment assume this will cure your cash problem. An 'it's just something we have to do' approach has implications for customer satisfaction, staff retention and the underlying profitability of your business.
Why is there an issue? With large numbers of transactions involving cash how does the way you deal with these payments affect the way customers perceive your business? Does their interaction with your staff involve watching someone laboriously counting out notes and coins? Do your staff enjoy such work and is this reflected in their demeanour? Are they stressed about making mistakes and how common are such mistakes? Let's cut the jargon. Are your customers happy, are you losing money and are you continually having to recruit and train new staff?
But that's only the customer facing side. What goes on in the back office? How many times are notes counted and checked and how much cash is left standing idle? Remember, cash in your back office isn't earning interest. How much staff time is used on unrewarding and less satisfying tasks and how much interest lost?
What's the alternative? Automating your cash process end to end makes things simpler, efficient and more reliable and cash recycling keeps cash working for your business. Less cash standing idle, fewer cash in transit trips and potentially earlier crediting of cash to your bank account - there is a better way of doing things.
The G4S report is a wake-up call for any company thinking cash processing is something that won't be around for much longer. The amount of cash in circulation is increasing. Worldwide cash is growing as a proportion of GDP. In over three quarters of the countries surveyed by G4S 50 percent of transactions involve cash payments. You can't ignore cash payments but you can make them work in your favour, now and in the future.
When you keep cash moving the possibilities are endless. Download our brochure now.