Hospitality cannot afford to be left behind
How the hospitality industry can transform for the digital age
For most industries, the current pandemic has accelerated digital transformation by many years, forcing a quick expansion of digital services to meet customers where they are -- with both an engaging and loyalty-building customer journey.
However, 50% of consumers think that hospitality venues are behind other leisure and retail operators when it comes to their use of technology (Harvard Business Review). At the same time, hospitality has been one of the hardest hit industries by the pandemic.
Read more about what the hospitality industry can do to meet this challenge head-on, upgrading the onsite customer experience while balancing staffing challenges and more.
Download the hospitality and digital transformation infographic.