TellerConcierge™

TellerConcierge is a compelling solution for teller-line replacement, automating almost any banking transaction; including the advanced requirements from the small-to-medium businesses, which are not possible to serve on most ATM channels.

Glory's TellerConcierge supports self-service branch environments, helping solve the challenges of both managing a branch and managing cash with limited resources. This modular solution allows Financial Institutions to progress with cost-effective branch expansion strategies.

TellerConcierge can be configured for each branch's strategy and the types of transactions to be automated. It's scalable to meet a branch's ever-changing customer profile, with the ability to add more transaction capabilities as and when needs change.

Specifications

Note recycle modules

Recycling: Up to 7 user configurable storage areas

*Capacity dependent on condition of banknotes

Rolled coin dispenser

Coin roll stackers: Up to 6 denominations

Total capacity: up to 822 rolls (dependent on coin diameter and configuration)

Dimensions

TYPE A: 21.26" × 42.91" × 58.50"

TYPE B: 33.66" × 42.91" × 58.50"

TYPE C: 42.71" × 42.91" × 58.50"

TYPE D: 55.31" × 42.91" × 58.50"

TYPE E: 69.05" × 42.91" × 58.50"

SUITABLE FOR

Provides cash handling automation, but with teller help on-hand. A single customer service representative can support one or multiple TellerConcierge systems in the branch.
In-branch support for self-service and assisted service needs. TellerConcierge frees team members to deliver better service and focus on selling.
Lets customers choose how and when to conduct their transactions. Access to different transaction types can be configured and tailored to fit customer demand.

FEATURES & BENEFITS

FEATURES

BENEFITS

Interface cassette for secure transportation of cash to the back office

Reduces cash exposure and eliminates discrepancies

Quick, automated acceptance of customer payments and change provision

Improves productivity, customer service and fund efficiency

Can be easily integrated with CI-SERVER cash management software

Real-time cash inventory status and allows CIT pick up and deliveries to be reduced

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TellerConcierge Overview Video

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As a compelling solution for teller-line replacement, Glory's TellerConcierge can automate almost any banking transaction; including the advanced requirements from small to mid-sized businesses, which are not possible to serve on most ATM channels. TellerConcierge addresses the challenges of managing a branch and cash with limited resources, and allows Financial Institutions to progress with cost-effective branch expansion and transformation.