FUTURE BRANCHES 2018
The digital revolution has changed the way many people interact with their bank.
A growing majority of consumers are completing simple transactions like deposits online or on their phone and foot traffic in bank branches has fallen dramatically. But is the branch dead? We certainly don’t think so! Financial Institutions are transforming their branches from transaction hubs to spaces where customers can go for education, complex banking issues, and especially where they can purchase new banking products like loans and investments.
