TONG-LI SUPERMARKET AUSTRALIA|RETAIL TRANSFORMATION: CONTACTLESS AND CLOSE-LOOP CASH AUTOMATION
Tong Li is the largest Asian grocery chain in Sydney with 17 stores across major shopping centres and business districts. Since its opening, the store has gone from strength to strength.
Like most retailers, Tong Li offers customers a mix of cash, cards, and digital payment options. Customers continue to choose to pay in cash in their stores, while other modes of payment eat away at their margins with considerably higher merchant fees.
Tong-Li was looking for a solution, in order to save time and money on non-productive tasks and focus on the all-important customer experience. Glory’s highly configurable CASHINFINITY™, modular system, was identified as the best solution to address Tong Li’s challenges.