Decathlon is an international sports retailer with more than 1600 stores and approximately 100,000 employees across 60 countries. With a mission to make sports accessible to everyone, the sports giant does not play by the traditional retail rules – with its merchandising strategy, store format, or the way it thinks about customer experience.

Decathlon believes in providing the best omni-channel experience to customers of all skill levels, ages, and backgrounds.

Its employees, internally known as Teammates, are a vital part in providing the best shopping experience to their customers.

They are empowered to anticipate the challenges and make decisions to change things around them.

“Glory cash management solution deployed in our back office has allowed our teammates

to refocus their time on our customers. We have been able to save up to $30,000 a year in employee hours spent previously on manual, low value tasks associated with cash counting.”

Anthony Montoya,

Omni-Channel Project Manager

Decathlon Australia

Download the full case study to learn more.