MANAGED SERVICES
From reduced operating costs to increased efficiency and performance, the benefits of Glory’s Managed Services are clear.
managed services offering
Installation management
Accelerate your time to value
Our experts have the experience and know-how to manage every phase of your project, whether it’s a simple one-time installation or a complex, enterprise-wide transformation.
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Call centre management and help desk services
A single point of contact for your questions or support requirements
Our professionals are ready to take your call and offer help right away. Answering your call, assigning the right technical support team members to analyze your detailed requirements, providing remote assistance and when necessary scheduling a visit from a field engineer.
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Upgrades and refurbishments
Upgrades to meet changing regulations, customer expectations and preferences
Whether we perform the work in our repair facilities or on site, we’ll provide the enhancements and manage the logistics to extend the life of your systems, align with corporate rebranding exercises or simply stay up-to-date.
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Removal and disposal services
Safe, efficient removal and disposal services for end-of-life equipment
All work is performed in strict compliance with environmental regulations. We take care to leave the site in excellent condition, ready for successful installation of new products.
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Consumables supply services
Logistics management, secure storage and dispatch of products
Tracking solutions throughout the supply chain maintain visibility for management and reporting. Our stock control systems and material planning expertise help ensure availability of products, spares and consumables.
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Professional user training services
Maintain high standards of user competence, tailored to your business requirements
Our extensive, flexible training programs include standard and customized courses, delivered on your premises or at a convenient local training center. We even offer an online training program, accessible to your staff anytime at their convenience.
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