TellerConcierge™

TellerConcierge

TellerConcierge™

Combining improved customer experience and lower operating costs with an increased flexibility to dedicate staff to customer engagement and product sales, is a key challenge for most bank branches.

 

TellerConcierge from Glory helps branches utilise technology to enhance human interactions conveniently and efficiently. Helping to delivering an outstanding customer experience in the branch, TellerConcierge provide a compelling reason for customers to visit the branch and for the bank to make the most of the opportunity this provides.

 

A modular, scalable, and future-proof solution means TellerConcierge grows with your branch and your bank’s transformation strategy. Improving the customer experience, TellerConcierge delivers everyday teller transactions, and more, allowing you to focus on your core business and revenue generating activities. It’s the perfect fit.

 

*This solution is only available in the UK, Australia and U.S.A.

 

Specifications

Note recycle modules

Recycling: up to 7 user configurable storage areas

* Capacity dependent on condition of banknotes

Rolled coin dispenser

Coin roll stackers: Up to 6 denominations

Total capacity: up to 822 rolls (dependent on coin diameter and configuration)

Loose coin recycling

8 recycle modules: 50-300 coins per stacker

Recyclable: 1,700 coins (with a standard denomination configuration)

Coin recycler overflow box capacity: 1000 coins

Total recyclable coin capacity: 2,700 coins

Cheque acceptor

Inlet: up to 30 cheques

Storage: up to 1,000 cheques

SUITABLE FOR

  • Provide cash handling automation, but with teller help on-hand A single customer service representative can support one or multiple TellerConcierge systems in the branch

  • Drive sales opportunities and deliver high levels of customer service TellerConcierge frees team members to deliver better service and sell.

  • Let customers choose how and when to conduct their transactions Service hours and access to different transaction types can be arranged and tailored to fit customer demand.

FEATURES & BENEFITS

FEATURES & BENEFITS

FEATURES

BENEFITS

Coin modules ensure change from single bill payments to bulk change requirements.

Transformative impact supporting both merchant and commercial customers.

Uniquely modular and scalable to adapt deployment functionality.

Across customer-centric branch models, TellerConcierge adapts to any branch location or size.

Connects to multiple back-end systems, including Teller, Internet and Mobile banking.

Improves customer experience, TellerConcierge reliably performs everyday teller transactions.

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TellerConcierge product video

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We work with over 40 Financial Institutions in Australia alone, providing leading edge cash management solutions and applications. As a market leader in this sector, our technology has played a pivotal role in transforming physical spaces.

Improving the customer experience, the TellerConcierge delivers everyday teller transactions, and more, allowing you to focus on your core business and revenue generating activities. A modular, scalable, and future-proof solution means TellerConcierge grows with your branch and your bank’s transformation strategy.

 

We work with over 40 Financial Institutions in Australia alone, providing leading edge cash management solutions and applications. As a market leader in this sector, our technology has played a pivotal role in transforming physical spaces.

Improving the customer experience, the TellerConcierge delivers everyday teller transactions, and more, allowing you to focus on your core business and revenue generating activities. A modular, scalable, and future-proof solution means TellerConcierge grows with your branch and your bank’s transformation strategy.

 

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