Remote device management and updates
Traditionally, upgrades and updates to cash automation devices, such as new currency pattern-sets or firmware, are performed by a service technician onsite. This requires devices to be removed from service during business hours, resulting in reduced counter service and often deployment of additional security measures. The process can become inconvenient and potentially disruptive for your customers and equally frustrating for your staff.
Enabling continuous remote device monitoring and updates
By monitoring the performance of cash automation devices, Glory can manage your fleet proactively and efficiently; thereby increasing operational availability and providing real time performance data. UBIQULAR Bridge 4 also provides supplementary near real-time data for proactive support, faster issue resolution to help users and critical product health checks, resulting in higher operational availability.
An intuitive user experience
The user interface offers an intuitive experience, allowing even first-time users to navigate the system with ease. Designed for helpdesk staff to offer proactive support and faster issue resolution. With user guidance in the form of images and video for device usage, UBIQULAR Bridge 4 provides staff the ability to perform interventions to resolve issues quickly and not call out a service engineer unless necessary.
Fast response and proactive maintenance
Enhanced error handling and near real-time monitoring enable a fast response and proactive maintenance. Should a device require technical support, UBIQULAR Bridge 4 provides an alert to Glory's helpdesk, as an issue occurs, meaning no time is lost in communication of the error, meaning devices are kept in their best operational state.
Stable operations in an unrestricted environment
The system provides high-quality and quick issue identification, ensuring stable operations in an unrestricted environment. Based on a Glory-developed platform, UBIQULAR Bridge 4 is designed, built and maintained by Glory's experienced developer using the latest technologies.
Strong protection and a reliable experience
Glory understands that the confidentiality, integrity and availability fo your informaiton is vital to business operations. UBIQULAR Bridge 4 uses the latest technologies and data encryption measures, to provide strong protection and a safe and reliable user experience.
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GREATER INSIGHT AND ACTIONABLE INTELLIGENCE WITH UBIQULAR™
UBIQULAR™ Digital Services, from Glory, provide greater insight and actionable intelligence around the cash being processed in your business. Drive more value from your cash automation investment and realize further efficiencies in your operation to allow you to focus on your core business with confidence.
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