With falling demand for teller services, now more than ever, tellers need to upskill and be able to perform a variety of roles in the branch; a traditional teller, advisor, greeting customers, selling. Operating in an open-plan format is conducive to this type of interaction, where a branch employee can build customer relationships.
Maximise ROI and optimise performance and efficiency
Free staff time for more customer-facing activities
Maximise the value of teller automation with the power of connectivity
Optimise smart automation technology deployments
Enhance customer experiences in the branch
Balance customer footfall with service positions and staffing
Develop and maintain customer relationships and loyalty
Full support services from industry leading experts
Automate bulk cash transactions from business customers
Branch Banking
The banking landscape has seen some radical shifts in recent years. Whether you are in a market where branches are opening, closing or changing form, you still need to optimise your branch. In this shifting landscape, you need a partner that will evolve with you, one that is invested in creating solutions for today and tomorrow.
FINANCIAL INSTITUTIONS
Maximise ROI and optimise performance and efficiency
Gain valuable insight into your cash operation in and beyond the store. Glory can help you focus on your core business activities and ensure cashiers concentrate on their primary role of serving customers.
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FINANCIAL INSTITUTIONS
Free staff time for more customer-facing activities
Automating the counting, sorting and preparation of cash in the back-office enables you to dedicate more staff time and more of your branch footprint to customer facing activities.
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FINANCIAL INSTITUTIONS
Maximise the value of teller automation with the power of connectivity
Simple and quick integration of branch cash handling solutions is essential to realising their maximum benefits and ensuring your branch staff and customers can conduct almost any transaction.
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FINANCIAL INSTITUTIONS
Optimise smart automation technology deployments
Gain the insight you need to understand your current business performance and chart a confident path forward to greater performance. Our services cover strategy, development, activation and support, with best-practice offerings tailored to your particular needs and goals.
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FINANCIAL INSTITUTIONS
Enhance customer experiences in the branch
Create a more engaging and efficient branch experience that improves customer satisfaction and strengthens relationships.
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FINANCIAL INSTITUTIONS
Balance customer footfall with service positions and staffing
Maintain the flexibility to adapt branch networks, operating models, staffing, and technology investments to meet changing customer demand efficiently.
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FINANCIAL INSTITUTIONS
Full support services from industry leading experts
We support a smooth on-boarding process and optimise the performance of devices in your estate, through to managing change as and when you need to adapt.
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FINANCIAL INSTITUTIONS
Develop and maintain customer relationships and loyalty
Instead of handling and re-handling cash, behind security barriers, staff can spend their time getting to know their customers, face-to-face, giving financial advice side-by-side.
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The best of automation and personal service, together
Glory’s solutions offer features that can adapt to virtually any branch layout; thereby protecting your investment in cash automation and allowing you to target your customer’s individual needs, in a cost-effective manner.
Our range of solutions suit the requirements of any branch size or format.
Teller Automation
Assisted
Service Banking
Banknote Counters and Sorters
Deposit
Solutions
Software Integration
Enterprise Managed Services
Professional Services
Maintenance
Services
Banknote Counters and Sorters
Increase operational efficiency and cash handling accuracy with Glory's advanced banknote counters and sorters. Ideal for branch teller positions and back-office cash operations, these compact solutions combine high-speed processing with comprehensive fitness checking, authentication, multi-currency value counting, detailed counterfeit analysis, and OCR functionality, helping banks streamline workflows while maintaining the highest levels of security.
Software Integration
Designed to support teller cash recyclers and assisted-service solutions, Glory’s range of software applications enable branch staff and customers to complete a wide range of traditional teller transactions efficiently and securely. By simplifying integration and streamlining cash processes, we help financial institutions maximise the value of their cash automation investments and improve operational efficiency.
Maintenance Services
Glory’s Maintenance Services help Financial Institutions keep their cash management technology operating at peak performance, ensuring uninterrupted service for customers. With access to a global network of highly trained service engineers, remote diagnostics, expert helpdesk support, and rapid on-site response, banks can minimise downtime and resolve issues quickly. We also provide repair services and support for both Glory and third-party systems, offering a single point of contact for all maintenance requirements.
A trusted partner by financial institutions globally
Glory has delivered transformation to the financial industry for over 100 years. The reason for our success is that we listen to our customers about what you need today, and to the market about what will keep you relevant tomorrow.
Natwest (UK)
Natwest (UK) is managing their estate of over 600 TCRs in the branch network more effectively via UBIQULAR Bridge.
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Ueno Bank (Paraguay)
Ueno Bank (Paraguay) implemented Glory GLR teller cash recyclers to help them transform the banking experience in their branches.
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Teller Automation Solutions
Few things frustrate your customers more than waiting to be served in your branches. Teller automation solutions accelerate cash transactions at the counter, enhancing staff productivity and reducing queues. Reducing intra-day vault buys and sells, as well as start and end-of-day balancing, teller automation is key to improving branch profitability.
Deposit Solutions
Glory’s Deposit Solutions enable businesses and financial institutions to automate the secure deposit of large volumes of banknotes and coins, reducing the need for staff involvement in routine cash handling. Designed to streamline cash operations, these scalable solutions help process deposits quickly and efficiently, minimising customer queues, lowering cash processing costs, and improving overall operational efficiency.
Enterprise Managed Services
Availability of cash automation devices is of paramount importance to any Financial Institution that has deployed cash handling solutions in their branches. Glory’s range of enterprise managed services helps to monitor and manage your fleet efficiently and cost effectively, with the provision of supplementary data for proactive support, faster issue resolution to help users and critical product health checks; resulting in higher operational efficiencies.
Professional Services
Glory’s Professional Services help financial institutions successfully implement and optimise technology solutions that enhance operational efficiency. From strategic advisory services and system integration, to cloud migration, user training, and end-to-end project management, Glory provides the expertise needed to ensure every deployment is tailored to your unique requirements.
Most financial institutions agree that branch transformation is about delivering a differentiated and excellent experience when customers visit their branch.
Smart automation solutions for your bank branches
Smart automation solutions for your bank branches
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Back to the Branch
Assisted Service Solutions
Banknote Counters and Sorters
Deposit Solutions
Software Integration
Enterprise Managed Services
Maintenance Services
Case Studies
Professional Services
Maintenance Services
Enterprise Managed Services
Software Integration
Deposit Solutions
Assisted Service Solutions
Teller Automation Solutions
Back to the Branch
Professional Services
Maintenance Services
Enterprise Managed Services
Software Integration
Banknote Counters and Sorters
Teller Automation Solutions
Assisted Service Solutions
Back to the Branch
Professional Services
Maintenance Services
Enterprise Managed Services
Deposit Solutions
Teller Automation Solutions
Banknote Counters and Sorters
Assisted Service Solutions
Back to the Branch
Professional Services
Maintenance Services
Software Integration
Banknote Counters and Sorters
Deposit Solutions
Assisted Service Solutions
Teller Automation Solutions
Back to the Branch
Professional Services
Enterprise Managed Services
Software Integration
Deposit Solutions
Banknote Counters and Sorters
Assisted Service Solutions
Teller Automation Solutions
Back to the Branch
Maintenance Services
Enterprise Managed Services
Deposit Solutions
Banknote Counters and Sorters
Assisted Service Solutions
Teller Automation Solutions
Back to the Branch
Software Integration
Deposit Solutions
Maintenance Services
Enterprise Managed Services
Software Integration
Banknote Counters and Sorters
Assisted Service Solutions
Teller Automation Solutions
Back to the Branch
How can Glory help?
Modernise Branch Operations
With integrated cash management and teller automation solutions.
Improve Efficiency
Automate routine cash handling processes and reducing manual intervention.
Enhance Customer Experiences
Faster transactions and shorter wait times.
Increase Staff Productivity
Free employees to focus on higher-value customer interactions.
Improve Security
Minimise cash exposure and reduce the risk of errors and losses.
Data-driven Decision-making
Gain actionable insights into cash and branch performance.
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Assisted Service Solutions
Glory Assisted Service solutions are designed for easy integration into virtually any branch footprint, workflow and information ecosystem. Traditional branches can become more service-oriented. New branch formats, such as micro-branches in malls and airports, can cost-effectively bring banking services closer to people wherever they are. And systems can be configured to provide the customer services and integration capabilities that work best for each banking system and branch.
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İşbank
(Turkey)
İşbank (Turkey) reports saving 78 minutes per teller per day in cash handling activities by utilising TCRS from Glory.
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We’re here to help you get more from your smart automation investment.
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Professional Services
Professional Services
Maintenance Services
Enterprise Managed Services
Software Integration
Deposit Solutions
Banknote Counters and Sorters
Teller Automation Solutions
Back to the Branch
Case Studies
Case Studies
Case Studies
Case Studies
Case Studies
Case Studies
Case Studies
Professional Services
Glory knows the value of a cost-efficient, advisory-focused branch presence, but we fully understand the challenges in maintaining branch profitability in today’s market.
That’s why our latest solutions are designed with flexibility at their core.
FINANCIAL INSTITUTIONS
Automate bulk cash transactions from business customers
By automating almost any banking transaction, including the advanced requirements from the small to mid-sized business segment, assisted service solutions can address the challenges of managing a branch and cash with limited resources.
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Our enduring focus on innovation, quality and solution performance allows you to focus on serving your customers.
Process cash deposits quickly and efficiently
FINANCIAL INSTITUTIONS
Process cash deposits quickly and efficiently
Deposits are processed quickly, securely and efficiently; eliminating long queues, reducing cash processing costs and enabling cash inventory to be reused elsewhere in your business.
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SOLUTIONS FOR FINANCIAL INSTITUTIONS
Delivering a differentiated and excellent customer experience in the branch