Lisle, Illinois, USA - In their continued quest to enhance the customer experience, PB Boulangerie Bistro has chosen Glory’s CASHINFINITY™ CI-10 – Compact Cash Automation System. The CI-10 is revolutionizing the check-out experience by making cash an electronic payment.
The South Wellfleet, MA French bakery and restaurant chose the Glory cash automation solution to eliminate cash handling and processing by staff at the check-out. Cash paying customers easily insert bills and coins as well as receive change from the interactive Glory CI-10. This allows customers to receive a consistent experience and frees staff to focus entirely on the customer. The Glory cash automation solution also increases customer service levels and the productivity of PB’s staff.
Phillippe Rispoli, owner of PB Boulangerie Bistro, says the system is not just about saving money on operations, but also allowing his staff to spend time interacting with their guests. “We work for our customers,” said Rispoli. “This allows us to improve our service.”
For the community based bakery, this also means putting an end to constantly taking latex gloves on and off between handling food and working the cash register. This results in saving thousands of dollars per year on gloves.
Richard Straight, President of New England Money Handling Systems of Hopkinton, MA installed the machines and said, “PB Boulangerie is quickly becoming a legend on Cape Cod, being the first with the Glory self-service machine.”
Peter Wolf, VP, Americas Retail Business Development and Marketing of Glory Global Solutions said, “Glory is proud to support PB Boulangerie Bistro as they continue to create wonderful customer experiences and serve their guests quickly and efficiently with a smile.”
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About PB Boulangerie Bistro
In the spring of 2010, Philippe opened PB Boulangerie Bistro. PB has a neighborhood feel, inviting guests with the aromas of freshly baked bread and classic dinner cuisine. In the bakery, the baker’s oven is open for viewing, and their baked goods are available alongside quality treats brought in from France. In the bistro, a full dinner menu and an extensive wine list is served, while guests can see the chefs at work in the kitchen. The bistro provides a 60-seat dining room, including the Chef’s Table and Bar, and additional seating on their outdoor patio. The PB Boulangerie Bistro experience is about enjoying delicious food in a welcoming, elegant, and modern atmosphere every day of the year. Visit www.pbboulangeriebistro.com.
As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.
Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.
Employing over 9,000 professionals worldwide with dedicated R&D and manufacturing facilities worldwide, GLORY is built on a rich customer-focused, technology-driven heritage spanning almost a hundred years.
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Director of Marketing