1-Minute Checkout: Redefining Convenience in Specialty Retail

How Haniffa Singapore streamlined operations and elevated customer experience with self-checkout kiosks 

 

"The kiosks are much faster in processing all items. Customers can easily check out within one minute: they scan the items, make payment, and complete their purchase very quickly." 

 

Jose Varghese, General Manager of Haniffa Singapore

 

You Count with Glory

Haniffa Singapore, a specialty retailer established in 1962, has grown across Southeast Asia and beyond. Like many in the retail sector, they faced ongoing challenges with staffing, especially during long operating hours, and needed a way to reduce reliance on manual processes.

 

To address this, Haniffa introduced compact self-checkout kiosks tailored to their store layout and operations. These kiosks allow customers to scan, pay, and complete their purchases in under a minute, significantly reducing queue times and improving overall efficiency.

 

The implementation not only streamlined operations but also enhanced the customer experience. Shoppers now enjoy faster checkouts and greater convenience, while the store benefits from smoother workflows and reduced pressure on staff. 

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