A-1 Bakery is one of the largest bakery brands in Hong Kong. Dedicated to fulfilling its mission to enhance the quality of life through its delicious and nutritious offerings, A-1 Bakery has grown to become a beloved staple in the local community.
The business faced a significant challenge in securing and retaining human resources due to the nature of the business operations and staff responsibilities at the bakeries, leading to a high turnover rate.
As part of their digital innovation blueprint, A1 Bakery has become the first retail chain to take an all-inclusive approach, pairing the compact Glory CI-10X with AI bakery scanners, offering customers the flexibility to pay via electronic and cash options. In turn, the company can serve all target audiences and meet their varying payment preferences, yet effectively mitigating labour challenges at the same time.
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