Global Labour Shortage
Terms such as the ‘new normal’ have become common in the post-covid era and although some things have slowly restored to pre-pandemic norms, the job market has not. Retail automation technologies are no longer simply trend-setting differentiators, but essentials to effective retail.
84 per cent said it has become harder to recruit new team members while 73 per cent said job vacancy rates are worse than usual. The job market has also been hit with absenteeism with 55 per cent of respondents agreeing it has become worse.
- Australian Retailers Association (ARA)
TOP 5 Non-PMETS jobs that are unfilled for at least six months includes shop sales assistants and waiters
- Ministry of Manpower Singapore
The biggest pain point for retailers is at the store level, with 74 per cent expecting shortages in customer-facing positions this year.
- Deloitte 2022 Retail Industry Outlook
CASHINFINITY™ Smart Retail Cash Management
To automate or not automate
When used strategically, automation is a tool to support your staff, which can reduce their stress while also making them more productive. Customer expectations are high when it comes to the experience you deliver. It is important to note that unhappy employees do not usually provide a great customer experience which negatively affects both your business perception and your profitability.
THE BENEFITS OF GLORY CASHINFINITY™ SOLUTION
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Contactless Cash Payment The CASHINFINITY solution has enabled self-payment at the point of sale – employees do not touch money at any point in time, which has increased the level of hygiene in the shop and allowed customers to enjoy a greater peace of mind.
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Security Cash exposure will be reduced, therefore minimising the risk of cash shrinkage and discrepancies.
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Staff Efficiency Time consuming, repetitive manual tasks, while essential, do not have to be placed solely on the employee. Placing this burden on automation can alleviate stress and increases productivity