Channel experiences, the latest trends in retail
THE RETAIL LANDSCAPE IS DRASTICALLY CHANGING, THIS CHANGE IS HELPING BOTH DIGITAL AND TRADITIONAL RETAILERS FOCUS ON THE MOST IMPORTANT THING: THE CUSTOMER
The retail industry has evolved significantly in the last decade. We’ve witnessed the emergence of eCommerce and the evolution of in-store experiences. Events such as those have influenced changes in our shopping behaviour and caused a debate on what the future of retail will look like.
In this episode, Brian Walker CEO & Founder of the Retail Doctor Group, discusses the essence of omnichannel retail, the latest trends in retail, and what lies ahead in the future of retail.