But there is one aspect of technology that is becoming more and more important in the tech solutions we implement, and that’s connectivity.

We’re not talking about internet connectivity. Everyone has that. We’re talking about solutions that speak to each other – sharing, centralising and analysing the data they collect.

Connected technology is impacting every aspect of retail businesses. From predictive analytics to unified commerce, it’s helping retailers work leaner, think sharper, and serve customers better. Today, enterprises that still rely on spreadsheets and guesswork are in danger of being left behind.

So, what are the benefits of connectivity, and what does it actually look like for retail businesses?