OFFER EFFICIENCY AND EXPERTISE IN A UNIFIED BRANCH BANKING EXPERIENCE
With competition from internet, mobile, social and other channels, bank branches need to give customers a compelling reason to visit.
The branch is still the one place where you can develop customer relationships and loyalty face-to-face. So how do you get customers in the door?
Cash remains the preferred payment method for most consumers and the main driver of traffic to the bank. When they visit, customers want to experience both convenience and personal service. In most branches today, those two experiences are poorly integrated.
Convenience brings customers to the ATM, where they can perform simple transactions involving limited amounts and denominations. For larger and more complex transactions, they need to step inside and wait for the next available teller, trading convenience for service. For the branch, it’s a trade-off between the efficiency of automatic cash handling and the relationship building that only staff can provide.
What if you could bring convenience and individual attention together in a unified, empowering customer experience?
That’s the advantage of Assisted Service from Glory – a transformational technology for the efficiency and customer-focus of your branches.
