DYNAMIX- assisted-service software solution

Dynamix

DYNAMIX- assisted-service software solution

DYNAMIX software gives Glory's assisted-service solution, TellerConcierge, the capability to conduct almost any transaction a financial institution can imagine; accessing the necessary banking systems, managing the associated workflows, while maintaining and managing all defined business rules.

 

DYNAMIX is designed to provide a wide range of transactions, however complex, and regardless of demands for connectivity to back-end systems. It allows customers to identify themselves in a variety of ways, and to leverage all of the systems that human staff members use in their daily activities in support of those customers. DYNAMIX is not a modified ATM application – it is a ground-up application designed for branch transformation.

SUITABLE FOR

  • The power of TellerConcierge plus Dynamix enables true branch transformation - a change in both staff and customer experience.

  • Automate traditional teller transactions, difficult to automate at ATMs.

  • Drive sales opportunities and deliver high-levels of customer service.

Features and Benefits

Features and Benefits

Features

Benefits

Connect to a multitude of back-end banking services software applications
Replacing both the simple and complex transactions executed at the bank branch’s teller line.
Flexible options for identifying your customer, beyond traditional card and PIN.
Minimal staff-intervention required; more time for value-add tasks.
Provide transaction automation, with enabled staff always on-hand to assist
Immediately recognise when a customer needs help or additional authorisation.
TellerConcierge

TellerConcierge solution film

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TellerConcierge is a compelling solution for teller-line replacement, automating almost any banking transaction; including the advanced requirements from the small to mid-sized business segment, which are not possible to serve on most ATM channels. Addressing the challenges of managing a branch and cash with limited resources, TellerConcierge allows Financial Institutions to progress with cost-effective branch expansion strategies.

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